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Decision D-2017-08-LA on the modification of the quality charters, presented by “The Brussels Airport Company”. Following a change in the satisfaction survey methodology, the quality charters for passengers and users had to be adapted as well. The Regulatory Service...


Decision D-2015-08-LA regarding the quality indicators for objective measurement of the waiting time at check-in process at Brussels Airport. (Dutch only)


Decision D-2015-02-LA regarding the quality cahrters for General Aviation users by Brussels Airport Company. (Dutch only).


The Regulatory Service Took a decision D-2010-02-LA on the airport charges 2011 – 2016 for Brussels Airport.


Decision D-2009-01-LA on the quality charters for the users and the passengers, presented by “The Brussels Airport Company”.
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