Regulatory Service for Railway Transport and for Brussels Airport Operations

The Regulatory Service for Railway Transport and for Brussels Airport Operations is the economic regulator for the Belgian railway (the “supervising body” according to the legal terminology) and for the Brussels Airport operations (the “economic regulatory authority” according to the legal terminology).

Generally speaking, the Service has the following missions:

To supervise the market;

To guard the interests of the users and the general public interest;
To advise.

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Dienst regulering

Jobs (June 2010)

Luchthaven

The Regulatory Service is responsible for the approval and the follow-up of:

the quality charters
the airport charges
a Service Level Agreement with the ground handling companies
the terms of use of Brussels Airport

Spoorwegen

The Regulatory Service has the following missions

A mission to offer advice
A mission of monitoring
A mission concerning administrative handling of disputes
A mission concerning the handling of complaints

dienst regulering

luchthaven

spoorwegen